Meet Oscar

Ticketing, Café Bar, Online Sales, Marketing, Analytics and Reporting all-in-one.

Born in 2006, Oscar has grown to be one of the UK's leading ticketing systems. But Oscar does more than just ticketing - he keeps track of your customers and their habits, he runs your café/bar and does the stock control, he updates your website, sells your tickets online 24/7, and he’ll even automatically renew your Friends' Memberships. Plus of course he can provide you with facts and figures for everything.

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Counter, Telephone and Internet Sales

Fast, intuitive user interface for selling tickets, retail, vouchers, membership and more.

Oscar offers a complete solution for your venue; sell your tickets face-to-face at your Box Office, over the phone, on the web or even via a branded iOS/Android App!

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Marketing and CRM

Oscar provides a single view of the Customer, including purchase history and Member status. This makes it easy to analyse and segment the database for marketing purposes

Either email customers directly from within the system using the full-featured email editor (and seamlessly include details of upcoming shows), or use third party tools.

At Table/At Seat Ordering

Let your customers order food and drinks at their table in your café or restaurant - or even from their seat in the auditorium

Customise the menu and take items on-sale/off-sale quickly for ultimate convenience.

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Membership and Loyalty

Create unlimited Membership types (single, joint, life etc. with configurable benefits), and run points-based Loyalty Schemes.

Our Membership, Loyalty and Discount engine is very powerful, allowing you to create custom discounts on the fly along with Membership benefits suitable for your venue.

Reporting Suite

Oscar comes with a full set of reports covering all aspects of your operation

From weekly cinema BORs and full event analysis, to detailed figures for your finance teams, we have all the reports you'll need to ensure the smooth running of your venue. And our custom report building tools provide the power to create reports for those with more exacting requirements!

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Support library

No more clunky manuals; our extensive online Knowledge Base is intuitive and easy to navigate.

You are always welcome to call or email us with a question, but our extensive library of guides is available online to help with most commonly asked questions.

Accessible From Anywhere

Choose between Cloud-based or Server on-site, with access from anywhere in the world

Most venues choose to have us host Oscar for them in our UK-based Data Centres, but if you prefer to host the database on a server at the venue that's fine too.

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Integrated Chip & PIN

Chip & PIN and Contactless payments are fully integrated with Oscar.

We integrate with a number of payment providers, which allows you to take card payments at Point of Sale without having to enter the amount into a standalone card machine - it's both quicker and reduces the chance of mistakes.

Barcode Scan Entry

No more paper tickets (unless you really want to keep them!)

QR Codes in booking confirmation emails and/or on printed tickets allow you to admit customers with a minimum of fuss. You can even issue items such as 3D glasses through the Scanning App.

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Café Bar

Run your café, bar or restaurant using Oscar without the need for a separate POS system

Oscar comes with restaurant-capable item structures including unlimited options for food and drinks, so you can sell anything from soft drinks and beers to three course meals and build-your-own burgers. Kitchen printing is supported and customers' At-Seat orders automatically pop up on the POS tills for fulfilment.

Retail Sales and Stock Control

Sell food, drinks, sweets, merchandise, 3D Glasses and more all with full stock control

Manage your stock effectively with complete stock management, delivery details and reporting. Sell retail items alongside tickets online, and take advantage of Oscar's upselling features.

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Plus a whole lot more

Counter, Telephone and Internet Sales

Fast, intuitive user interface for selling tickets, retail, vouchers, membership and more.

Marketing and CRM

Oscar provides a single view of the Customer, including purchase history and Member status. This makes it easy to analyse and segment the database for marketing purposes

At Table/At Seat Ordering

Let your customers order food and drinks at their table in your café or restaurant - or even from their seat in the auditorium

Membership and Loyalty

Create unlimited Membership types (single, joint, life etc. with configurable benefits), and run points-based Loyalty Schemes.

Reporting Suite

Oscar comes with a full set of reports covering all aspects of your operation

Support library

No more clunky manuals; our extensive online Knowledge Base is intuitive and easy to navigate.

Accessible From Anywhere

Choose between Cloud-based or Server on-site, with access from anywhere in the world

Integrated Chip & PIN

Chip & PIN and Contactless payments are fully integrated with Oscar.

Barcode Scan Entry

No more paper tickets (unless you really want to keep them!)

Café Bar

Run your café, bar or restaurant using Oscar without the need for a separate POS system

Retail Sales and Stock Control

Sell food, drinks, sweets, merchandise, 3D Glasses and more all with full stock control

Go-live and Data Migration

We have extensive experience of migrating from other systems - retaining historical data - to get you up and running

Free regular updates

We frequently update Oscar with new features and enhancements, and you'll have access to these upgrades at no extra cost.

Branded booking website

Ticketing is at the heart of Oscar, and we provide you with all the tools you need to start selling tickets online as well face-to-face.

Online Content Management

Tired of managing your website via a separate CMS? Our CMS is built into Oscar for ease of use.

Gift Aid and Donations

Take donations online with the options to encourage customers to donate, including support for Gift Aid if appropriate.

24/7 UK-based support via phone or email

Our UK based support team are always on hand to help with any questions you may have.

Booking Fees

Optionally apply a booking fee to customer orders based on sales channel, delivery method and more.

Online Seat Selection

For allocated shows, Oscar has an intuitive interface for choosing seats and ticket types.

Online Account Management

Let your customers create an online account (or require them to!).

Online Membership

Sell Individual or Joint Membership online (unlimited schemes).

Membership Auto-Renewal

Customers can manually renew their Membership online, or opt in to Automatic Renewal during purchase.

Auto-Renewal Pricing

Support for a lower price when a customer chooses Auto-Renew Membership to encourage uptake.

Online Promo Codes

Use promo codes in your social media or print marketing to trigger discounts for your customers.

Single-Use Promo Codes

Promo Codes can be optionally set to be single-use.

Touchscreen Point of Sale

Oscar is designed with touch screen in mind. Optionally connect a Touch-screen for speed and ease of use.

Retail Barcode Scanning

Save time by scanning pre-registered product barcodes at Point of Sale.

Members-only Tickets

Members-only Tickets are available only to those with an active Membership, and can be limited by day, genre, show etc.

Members' Priority Booking

Allow Members of a given type (or types) access to tickets before the general public.

Points-Based Loyalty

Support for points-based Loyalty Schemes with flexible rules for earning and spending points, plus optional Loyalty Cards.

Mobile Responsive

Mobile-responsive online booking ensures you don’t miss out on customers.

Unpaid Reservations

Allow your customers to reserve tickets over the phone, and take payment on arrival.

Gift Vouchers

Sell Gift Vouchers at the counter, over the phone, and online - with branded PDF attachments.

Postcode Lookup

Support for Post Code Lookup when creating or editing a patron record.

Self-Service Collection

Allow customers to collect pre-booked tickets from a kiosk in the foyer.

Course Enrolment

Allow customers to enrol for courses and capture extra details such as dietary preferences, age, skill level.

Guest Checkout

Allow customers to complete purchase without creating an account - or allow this for some events but not others.

Swipe Card Login at Point of Sale

Support for multiple simultaneous users/transactions at Point of Sale, with fast switching between them.

Pic 'n' Mix

Sell items priced at point of sale, such as Pic ‘n’ Mix.

Bar Tabs

Support for Bar Tabs at Point of Sale, with optional graphical layouts of the tables in your bar/restaurant.

Kitchen Printing

Support for kitchen printing, including rules for sending different products to different kitchens.

Interval Drinks

Sell Interval Drinks at Point of Sale with options to auto-print a number of receipts.

Voucher / Membership Extension

Extend invididual Vouchers and Memberships on an ad-hoc basis, or extend in bulk e.g. due to venue closure.

Credit Notes

Optionally issue Credit Note as change (e.g. when overpaying with a Gift Voucher) for later redemption at POS or online.

Payment on Account

Allow certain customers to buy tickets on account (for later invoicing) with support for credit limits.

Patron Credit

Issue credit to customers when refunding (instead of refunding to cash/card). Customers can use their credit later at Point of Sale and online.

Partial Refunds

Refund part or all of a transaction (e.g. refund tickets but not booking fees).

Refund to Original Card

Refund to the original Credit/Debit card used for payment without having to re-enter card details.

Ticket Printing

Support for a wide range of thermal printers (Star, BOCA, Epson, Datamax, Citizen etc.), and reprinting of tickets is fully audited.

Booking Fees

Configure per-ticket, or per-transaction fees, by channel (counter, telephone, internet) including percentage-based fees. You keep these fees!

Send by Post

Support for unlimited delivery options (e.g.First Class, Next Day etc.) with an option to charge fees based on the delivery option.

Buy Membership and Tickets Together

Apply Membership Benefits (e.g. free tickets) to the transaction in which the Membership is being purchased.

Amend Transactions at Point of Sale

Add or exchange tickets on an existing transaction, and take further payment or issue a refund if required.

Convert Ticket to Donation

Convert tickets to a Donation if a customer cancels but doesn't want their money back.

Auto-Apply Discount Schemes

The system automatically applies discounts such as 'Buy one get on free' based on highly configurarable rules.

Choice of when to use benefits

Optionally allow a member to choose when to apply their benefits (such as Free Tickets).

Multi-Member Bookings

Easily add further members to a transaction and apply their benefits too, both at Point of Sale and Online.

Batch Print Tickets

Batch print tickets for Collection on the night, or by Delivery Option for posting out of physical tickets.

Customer-Facing Seat Selection

Add a screen to the till to allow the customer to view their chosen seats for allocated shows.

Customer-Facing Adverts

Optionally display a slide show on the Customer-Facing Display when no transaction is in progress.

Shopping Basket

Sell any combination of items (tickets, 3D glasses, interval drinks etc.) on a single transaction both at POS and Online.

Google and Facebook Analytics

Easily integrate Google Analytics, Meta (Facebook) Pixels and other code for analytics and marketing insights.

Online Upselling

Promote Memberships, donations, food, drink and more online as part of the booking process.

Inside Charges

Support for Inside Charges so that the customer sees a combined ticket price, but charges are reported separately.

Customised Confirmation Email

We style the confirmation email in keeping with your venue’s branding for consistency.

Email Conditional Content

Conditional content - such as maps - can be included in the email based on items purchased.

E-News Signup

Customers can join your mailing list online without having to create a full account.

Customer De-duplication

We provide tools to help you identify duplicate customer records, and then to merge duplicates.

Customer Audit for GDPR Compliance

Changes to customer records are tracked (before/after values, the user/Customer, and the date/time.

GDPR Erase

Option to fully erase all identifying data for a given customer, and to schedule a job to do so for inactive customers.

Choice of Acquiring Bank

We support all major card processors (aka Acquirers) so you can shop around for the best rates for Credit and Debit Cards.

PCI Compliance

Our use of Hosted Payment Pages and P2PE Compliant devices minimises your PCI DSS demands.

APIs for Developers

We provide a number of APIs to allow your web developers to deep-link to booking pages, implement single sign-on and more.

Unlimited Online Booking Skins

Oscar supports multiple online booking 'skins', to provide a streamlined experience when - for example - ordering At-Seat.

User-defined Fields / Tags

Add Yes/No, Date, Lookup and Text boxes to many parts of the system to capture and use information specific to your venue.

Survey Questions

Ask Survey Questions based on the items selected for purchase - at the counter, via telephone and online.

Renewal Reminder Emails

Send renewal reminder emails(or even physical letters) to members when their renewal is about to fall due.

Performance Reminder Emails

Automatically send emails to people who about to come to a performance and/or send out a post-show survey links.

Single Customer View

Easily view an invididual customer's details along with ticket, membership, donation and contact history and analysis.

Create Unlimited Seating Plans

Graphical seating plan designer with support for sections (stalls, circle etc.), curved rows of seats, double-seats and more.

On-Sale Date Time

Optionally set an On-Sale Date/Time against performances so that you don't have to remember to open them for sales by hand.

Custom graphics on tickets

Optionally add graphics - such as your logo - to printed tickets via the graphical ticket layout designer.

Easy Performance Rescheduling

Quickly change the date of a performance when required, which automatically moves all bookings.

Avoid Single Unsold Seats

Highly configurable rules to prevent single unsold seats being left by online customers.

Scheduled Reporting

Schedule daily, monthly or weekly of Reports and Ad - Hoc queries to your team and / or external producers.

Disaster Recovery

We take real-time backups of your data, which is stored in a physically separate data centres - even if you host the database on-site!

Digital Signage

Display film times and slide shows anywhere in the venue, with optional display of seat availability, customised with your branding.

Film Lookup

Oscar is integrated with The Movie Db(TMDb) film database for easy and speed of film scheduling.

Staff Clock-In

Staff can use their Login Swipe cards to clock in and clock out at the start and end of shifts.

Automated data feeds for Cinemas

For cinemas, we set up automated feeds to the likes of DCM, ComScore and Numero so that you don't have to send data manually.

CEA Carer Tickets

Real-time validation of CEA Card details both for online bookings and at Point of Sale.

Meerkat Movies

Built-in support for Meerkat Movies PIN validation for both online bookings and at Point of Sale.

Cash Control and End of Day

Quick and easy End of Day procedure with full reporting, mid-shift and end of day cash reconciliation and more.

Full Audit Trail

Every Transaction Event is stamped with date / time, user and computer and events (sale, collection, refund etc.) are grouped under a single Transaction.

Discounts across the board

Ticket, Retail, Charge, Gift Voucher and Miscellaneous sale items can be discounted - individually or in combination.

Market Segmentation

Take advantage of powerful but easy-to-use Patron Lists to target customers based on ticket purchase history, stated preferences, membership status and more.

Targetted Marketing

Use Patron Lists to drive E-marketing and/or external direct marketing, with simple logic (e.g.Patron has bought for show X but NOT show Y).

Transferrable Benefits

Define transferable Memberhship benefits, with limits e.g. bring up to 2 friends to each show.

Arrange a demo

Want to reach us directly?

We tend to find it easiest to understand your requirements over the phone - we don't bite, so give us a call!

What our customers say

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