Savoy Systems is a company dedicated to creating high quality software. We pride ourselves on our customer support and we like to think we're a little bit out of the ordinary. We started out in 2006 to sell and support our box office system, Oscar, and we now have 120 customers all over the UK. Our Head Office is in Nottingham.
We are a sociable bunch, and as result, we try our utmost to keep our customers happy - by providing high quality software, and exceptional customer service.
We care deeply about the planet and for the past 15 years we have aimed to minimise the impact of our activities on the environment - for example, by banking ethically, avoiding flights, favouring trains over cars, and using green energy and broadband providers.
We also run a Mammoth - A Climate Action Cinema, a hub for sharing ideas about how we can all contribute towards a better, fairer, and greener future - focused around film.
We pride ourselves on providing the best possible service for every customer. Whether your question is big or small, there’s always someone to hand who can help you.
Patrick Hort
Founder and CEO
Patrick Hort graduated from Oxford University in 1993 with a degree in Physics. He developed complex software solutions for a variety of companies including UBS Investment Bank, LM UK (Nectar Card) and CHP Consulting Ltd before founding Savoy Systems in 2006. Patrick is Managing Director of Savoy Systems.
David Mew
Developer
David Mew graduated from Nottingham University in 2007 with a degree in Mathematics. David joined Savoy Systems Ltd in 2009 and is responsible for development, installation, training and support of the Oscar Box Office system. He is also our web master and in-house graphic designer.
Jeremy Callow
Product Manager
Jeremy Callow graduated from Nottingham University in 2008 with a Master's degree in Physics. After graduating, Jeremy worked for a leading technology and software company within the pharmaceutical industry before joining Savoy Systems in 2012. He is responsible for installation, training and support of the Oscar Box Office system.
Tom See
Head of Customer Success
Tom See joined Savoy Systems in 2013 following 6 years in Retail Management. Tom has a strong focus on customer service and support and is responsible for sales, installation, training and support of the Oscar Box Office system.
Thomas Hood
Head of Customer Support
Thomas Hood graduated from Nottingham University in 2008 with a BA in American Studies. He began work at The National Archives after graduating and, after a few years and several exams, worked his way up to the position of Systems Engineer in the IT Department. He was drafted into Team Savoy in 2015 and is responsible for application and server support.
Claire McPherson
Operations Manager
Claire McPherson graduated from Nottingham University in 2007 with a degree in Human Genetics. She worked for 7 years as a Science teacher and examiner before moving to an online company specialising in social education in 2014, where she was responsible for coordinating the development of their social education platform. Claire joined Savoy Systems in 2017 and is responsible for installation, training and support of the Oscar Box Office system.
Michal R. Hoffmann
Developer
Michal graduated from the University of Szczecin in Poland with a degree in Economics, majoring in Computer Science and Econometrics. He taught database design, information systems design and programming at the University of Szczecin and was a registered ECDL examiner. He also worked as a freelance software developer. Living in the UK since 2005, Michal worked as software developer then senior software developer at an e-commerce software development company until he joined Savoy Systems in 2022.
Steve Jones
Customer Support
Steve Jones graduated from Keele University in 2009 with a PGCE (ICT) in Education/Computer Science. He worked for five years as an ICT teacher before moving into the private sector as a software trainer, where he was responsible for designing, creating, implementing and managing a highly successful apprenticeship programme for a leading cloud services provider. Steve joined Savoy Systems in 2022 and is responsible for installation, training and support of the Oscar Box Office system.
Bruno Emerick
Junior Developer
Bruno graduated from Imperial College London with a degree in Materials Science in 2022. He has since been pursuing a career in software development. Bruno joined Savoy Systems in 2023 as a software developer.
Raffaele Baldo
Cinema Manager
Raffaele Baldo graduated from Nottingham Trent University with a degree in Illustration. The desire to lend his creative practice to environmental action led him to join Savoy System in 2023. He now works as a freelance illustrator while managing Mammoth - A Climate Action Cinema.
Adam Blakey
Junior Developer
Adam Blakey graduated from the University of Nottingham in 2020 with a Master's degree in Mathematics. After graduating, he pursued a PhD that focussed on writing software that models blood flow in the human placenta. In his spare time, Adam is a keen Scout and clarinettist, and is involved in several Scouting roles and music groups across Nottingham. Adam joined Savoy Systems in 2024 as a software developer.
We tend to find it easiest to answer questions and resolve issues over the phone - we don't bite, so give us a call!
"We are one of the early subscribers to the Oscar box office software, and 12 years of working together is a real validation as to how well Oscar works for us. No request ever seems too much for the wonderful support team, making us feel valued as users, important as a cinema, and enabling a system that evolves as we evolve."
Walter Francisco
Cinema Director & Programmer
Chichester Cinema at New Park
"Savoy Systems are a professional customer focused software company with an in depth understanding of our business and its needs, they have always been a joy to work with and feel like more of an extension of our organisation than a separate provider."
John Hewitt
Owner Operator
Ilkley Cinema
"Oscar is not only a fantastic POS system, but offers great value for money and has a fantastic team behind the scenes. We cannot recommend it highly enough - it has revolutionised our business!"
Philip Jones
Owner
Kinema in the Woods
"The system is flexible, efficient, user friendly and offers great value for money. The team are always helpful and friendly and a pleasure to work with. We are delighted to have chosen Savoy Systems."
Michael Offord
Operations Manager
Electric Palace, Harwich
"The Savoy Team are so efficient, helpful and experienced. We’ve been using Oscar for many years and recently made some changes to the way our customers interact with our service. The Savoy team made the process so easy – not mention giving our patrons a better experience in the process. They’re always on hand to help us improve what we do, and do so with the utmost skill and professionalism."
Clare O’Flaherty
Deputy Head of Programming
Cine Lumiere
"Oscar is a well designed, extremely user friendly and reliable software system. It makes all aspects of cinema point of sale and back office straightforward to use and manage."
Mark Welberry
General Manager
Savoy Cinema, Boston
"We looked at a number of systems and chose Oscar not only because it seemed cost-effective, flexible and user-friendly but also because of Savoy Systems' attitude to customer-service. From our very first exploratory phone call onwards the team have been superb - every query and amendment being dealt with quickly and intuitively... and often patiently when our immediate grasp of technology has been lacking!"
Mark Tattersall
Manager
Dorchester Arts Centre
"It's fair to say that installing Oscar was one of the best things that we've done at the LMT."
Nick Gale
Lace Market Theatre
"At the Nottingham Arts Theatre we use an online ticket system called Oscar which has been developed by Nottingham based Savoy Systems (although they are branching out nationally now). We have found this to work brilliantly for what we need."
Michael Pearson
Nottingham Arts Theatre
"After years of running a quill and ink ticketing system, we were keen to digitise our box office operation. Oscar fits the bill perfectly for a small venue not wishing to host their own system. It is easy to use without compromising on power or versatility, and the team at Savoy Systems can never do enough to help, whatever the query."
Chris Jones
Venue Manager
Selby Town Hall
"Oscar is not only flexible, efficient and powerful but it's exceptional value for money, far outclassing many more expensive options. The marketing and analysis tools are a great benefit. The support from the Savoy team is second to none and within four months of launch we were selling over 30% of seats online. Flipping amazing!"
Paul Scott
Theatre Manager
Cheltenham Playhouse
"We have used Oscar as the Box Office Software for our annual Film Festival since 2011, and could not have had the success we’ve attained without it. It is intuitive from the back office point of view, and user friendly for the box office and customer."
Walter Francisco
Cinema Director & Programmer
Chichester International Film Festival
