Meet Oscar

Fast, intuitive user interface for selling tickets, retail, vouchers, membership and more.

Oscar provides a single view of the Customer, including purchase history and Member status. This makes it easy to analyse and segment the database for marketing purposes

Let your customers order food and drinks at their table in your café or restaurant - or even from their seat in the auditorium

Create unlimited Membership types (single, joint, life etc. with configurable benefits), and run points-based Loyalty Schemes.

Oscar comes with a full set of reports covering all aspects of your operation

No more clunky manuals; our extensive online Knowledge Base is intuitive and easy to navigate.

Choose between Cloud-based or Server on-site, with access from anywhere in the world

Chip & PIN and Contactless payments are fully integrated with Oscar.

No more paper tickets (unless you really want to keep them!)

Run your café, bar or restaurant using Oscar without the need for a separate POS system

Sell food, drinks, sweets, merchandise, 3D Glasses and more all with full stock control

We have extensive experience of migrating from other systems - retaining historical data - to get you up and running

We frequently update Oscar with new features and enhancements, and you'll have access to these upgrades at no extra cost.

Ticketing is at the heart of Oscar, and we provide you with all the tools you need to start selling tickets online as well face-to-face.

Tired of managing your website via a separate CMS? Our CMS is built into Oscar for ease of use.

Take donations online with the options to encourage customers to donate, including support for Gift Aid if appropriate.

Our UK based support team are always on hand to help with any questions you may have.

Optionally apply a booking fee to customer orders based on sales channel, delivery method and more.

For allocated shows, Oscar has an intuitive interface for choosing seats and ticket types.

Let your customers create an online account (or require them to!).

Sell Individual or Joint Membership online (unlimited schemes).

Customers can manually renew their Membership online, or opt in to Automatic Renewal during purchase.

Support for a lower price when a customer chooses Auto-Renew Membership to encourage uptake.

Use promo codes in your social media or print marketing to trigger discounts for your customers.

Promo Codes can be optionally set to be single-use.

Oscar is designed with touch screen in mind. Optionally connect a Touch-screen for speed and ease of use.

Save time by scanning pre-registered product barcodes at Point of Sale.

Members-only Tickets are available only to those with an active Membership, and can be limited by day, genre, show etc.

Allow Members of a given type (or types) access to tickets before the general public.

Support for points-based Loyalty Schemes with flexible rules for earning and spending points, plus optional Loyalty Cards.

Mobile-responsive online booking ensures you don’t miss out on customers.

Allow your customers to reserve tickets over the phone, and take payment on arrival.

Sell Gift Vouchers at the counter, over the phone, and online - with branded PDF attachments.

Support for Post Code Lookup when creating or editing a patron record.

Allow customers to collect pre-booked tickets from a kiosk in the foyer.

Allow customers to enrol for courses and capture extra details such as dietary preferences, age, skill level.

Allow customers to complete purchase without creating an account - or allow this for some events but not others.

Support for multiple simultaneous users/transactions at Point of Sale, with fast switching between them.

Sell items priced at point of sale, such as Pic ‘n’ Mix.

Support for Bar Tabs at Point of Sale, with optional graphical layouts of the tables in your bar/restaurant.

Support for kitchen printing, including rules for sending different products to different kitchens.

Sell Interval Drinks at Point of Sale with options to auto-print a number of receipts.

Extend invididual Vouchers and Memberships on an ad-hoc basis, or extend in bulk e.g. due to venue closure.

Optionally issue Credit Note as change (e.g. when overpaying with a Gift Voucher) for later redemption at POS or online.

Allow certain customers to buy tickets on account (for later invoicing) with support for credit limits.

Issue credit to customers when refunding (instead of refunding to cash/card). Customers can use their credit later at Point of Sale and online.

Refund part or all of a transaction (e.g. refund tickets but not booking fees).

Refund to the original Credit/Debit card used for payment without having to re-enter card details.

Support for a wide range of thermal printers (Star, BOCA, Epson, Datamax, Citizen etc.), and reprinting of tickets is fully audited.

Configure per-ticket, or per-transaction fees, by channel (counter, telephone, internet) including percentage-based fees. You keep these fees!

Support for unlimited delivery options (e.g.First Class, Next Day etc.) with an option to charge fees based on the delivery option.

Apply Membership Benefits (e.g. free tickets) to the transaction in which the Membership is being purchased.

Add or exchange tickets on an existing transaction, and take further payment or issue a refund if required.

Convert tickets to a Donation if a customer cancels but doesn't want their money back.

The system automatically applies discounts such as 'Buy one get on free' based on highly configurarable rules.

Optionally allow a member to choose when to apply their benefits (such as Free Tickets).

Easily add further members to a transaction and apply their benefits too, both at Point of Sale and Online.

Batch print tickets for Collection on the night, or by Delivery Option for posting out of physical tickets.

Add a screen to the till to allow the customer to view their chosen seats for allocated shows.

Optionally display a slide show on the Customer-Facing Display when no transaction is in progress.

Sell any combination of items (tickets, 3D glasses, interval drinks etc.) on a single transaction both at POS and Online.

Easily integrate Google Analytics, Meta (Facebook) Pixels and other code for analytics and marketing insights.

Promote Memberships, donations, food, drink and more online as part of the booking process.

Support for Inside Charges so that the customer sees a combined ticket price, but charges are reported separately.

We style the confirmation email in keeping with your venue’s branding for consistency.

Conditional content - such as maps - can be included in the email based on items purchased.

Customers can join your mailing list online without having to create a full account.

We provide tools to help you identify duplicate customer records, and then to merge duplicates.

Changes to customer records are tracked (before/after values, the user/Customer, and the date/time.

Option to fully erase all identifying data for a given customer, and to schedule a job to do so for inactive customers.

We support all major card processors (aka Acquirers) so you can shop around for the best rates for Credit and Debit Cards.

Our use of Hosted Payment Pages and P2PE Compliant devices minimises your PCI DSS demands.

We provide a number of APIs to allow your web developers to deep-link to booking pages, implement single sign-on and more.

Oscar supports multiple online booking 'skins', to provide a streamlined experience when - for example - ordering At-Seat.

Add Yes/No, Date, Lookup and Text boxes to many parts of the system to capture and use information specific to your venue.

Ask Survey Questions based on the items selected for purchase - at the counter, via telephone and online.

Send renewal reminder emails(or even physical letters) to members when their renewal is about to fall due.

Automatically send emails to people who about to come to a performance and/or send out a post-show survey links.

Easily view an invididual customer's details along with ticket, membership, donation and contact history and analysis.

Graphical seating plan designer with support for sections (stalls, circle etc.), curved rows of seats, double-seats and more.

Optionally set an On-Sale Date/Time against performances so that you don't have to remember to open them for sales by hand.

Optionally add graphics - such as your logo - to printed tickets via the graphical ticket layout designer.

Quickly change the date of a performance when required, which automatically moves all bookings.

Highly configurable rules to prevent single unsold seats being left by online customers.

Schedule daily, monthly or weekly of Reports and Ad - Hoc queries to your team and / or external producers.

We take real-time backups of your data, which is stored in a physically separate data centres - even if you host the database on-site!

Display film times and slide shows anywhere in the venue, with optional display of seat availability, customised with your branding.

Oscar is integrated with The Movie Db(TMDb) film database for easy and speed of film scheduling.

Staff can use their Login Swipe cards to clock in and clock out at the start and end of shifts.

For cinemas, we set up automated feeds to the likes of DCM, ComScore and Numero so that you don't have to send data manually.

Real-time validation of CEA Card details both for online bookings and at Point of Sale.

Built-in support for Meerkat Movies PIN validation for both online bookings and at Point of Sale.

Quick and easy End of Day procedure with full reporting, mid-shift and end of day cash reconciliation and more.

Every Transaction Event is stamped with date / time, user and computer and events (sale, collection, refund etc.) are grouped under a single Transaction.

Ticket, Retail, Charge, Gift Voucher and Miscellaneous sale items can be discounted - individually or in combination.

Take advantage of powerful but easy-to-use Patron Lists to target customers based on ticket purchase history, stated preferences, membership status and more.

Use Patron Lists to drive E-marketing and/or external direct marketing, with simple logic (e.g.Patron has bought for show X but NOT show Y).

Define transferable Memberhship benefits, with limits e.g. bring up to 2 friends to each show.